Privacy Policy

1. Information We Collect

When you contact us or make a booking, we may collect:

• Name
• Email address
  
• Phone/WhatsApp number
• Travel details
  
• Payment or billing information (when applicable)

This information is used solely to manage bookings and provide a smooth guest experience.

2. How We Use Your Information

We use your information to:

• Process reservations
• Communicate about your stay
• Arrange transport or services
• Send important updates related to your booking
• Occasionally share relevant retreat or travel opportunities (you may opt out anytime)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Protection

We take reasonable steps to protect your personal information and keep it secure.
Only authorized team members have access to guest information, and it is used strictly for operational purposes.
We may use trusted third-party services for:

4. Third-Party Services

• Payment processing
• Website hosting
• Booking or email systems

These providers only receive necessary information to perform their function and are expected to handle data securely.

5. Cookies & Website Data

Our website may use basic cookies or analytics tools to understand website traffic and improve user experience.
This information is anonymous and used only for general insights.

6. Newsletter & Marketing Communication

If you choose to subscribe to our newsletter, we will use your email address to send updates, special offers, and news related to Coco Loco. Subscription is voluntary and requires your explicit consent. You may unsubscribe at any time.

7. Your Rights

You may request at any time:

• Access to your personal data
• Correction of your information
• Removal of your data from our systems
  

Simply contact us and we will respond promptly.

8. Contact

If you have any questions regarding privacy or data use, please contact us at: